Benchmarking Instructions

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Related Good Practices

• Community Housing Management Network, Milliken and Hugh Garner - Good Practices in Marketing
• Bridletowne Circle - Good Practices in Maintenance
• Garry Point - Good Practices for Maintenance
• Sarcee Meadows - Good Practices in Capital and Maintenance Planning
• Aurora Village - Good Practices in Reducing Vacancy Loss

 

Benchmark Report for XYZ Co‑op

The benchmark report for this measure lets you compare our sample co‑op to other co‑ops in predefined peer groups. These results are for an Ontario co‑op with 100 suburban units. Log in now to see the actual results for your own co‑op.

Vacancy Loss

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This is the percentage of your housing charges you lost because of vacancies. By retaining satisfied members and filling vacancies promptly, the best-run co‑ops keep their vacancy losses to a minimum.

Compared to:   All Agency co‑opsCo‑ops in your provinceCo‑ops in your city

Scoring System

See your co‑op’s performance on a scale of one to four houses:

• Four houses (a home run!) puts the co‑op in the top 15% of its peers
• Three and two houses represent middle-of-the-road performance, a bit better (3 houses) or a bit worse (2 houses)
• One house puts the co‑op in the bottom 15%

The vertical lines on each of the bars (the years) divide the four levels. Good performance is seen by appearing on the right-hand side of the scale.

Where Do these Numbers Come From?

This measure expresses the sample co‑op’s vacancy loss (housing charges not received) as a percentage of its “gross housing-charge potential” (what the co‑op would have received in housing charges and income-tested assistance and/or rent supplements if all units were full). The numbers come from the information co‑ops report to the Agency on their Annual Information Returns.